FREE & EASY RETURNS ON ALL DOMESTIC ORDERS
FREE EXPRESS SHIPPING ON ORDERS OVER $100
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What are the delivery charges for orders?

We use Australia Post for all our deliveries. Our current rates are as follows:

  • FREE EXPRESS SHIPPING on all domestic orders when you spend over AUD100.
  • STANDARD SHIPPING - $5.00
  • EXPRESS SHIPPING - $7.95

New Zealand: Spend over AUD75 and we are currently offering a flat rate of AUD10 to NZ for International Express Shipping. (2-6 days)

Rest of the World: We offer International shipping worldwide through Australia Post. International shipping is a flat rate of $20.00 per order.

Do the sunglasses have UV protection?

All Skye + Lach sunglasses come with tags attached stating the lens category and the level of UV protection. Currently all of our glasses are Cat.3 which provides a very good level of UV protection.

How do I take care of my sunglasses?

We strongly recommend you make the effort to look after your Skye + Lach sunglasses. Whilst we make sure the quality is of a very high standard, sunglasses are fragile and need to be looked after very carefully.

  • Never wear your sunnies on the top of your head. This will stretch the temples and they will become loose.
  • Try not to wear your glasses in the pool and be very careful around water. Some of the lenses have a reflective coating which can get damaged around water.
  • Avoid leaving your glasses in extreme heat conditions such as a hot car.
  • When not wearing your sunglasses please store them in the case and pouch provided and avoid cleaning them with anything other than a microfibre cleaning cloth.

What payment options are available?

Skye + Lach accept the following payment methods:

  • Paypal
  • Credit Card – VISA, Mastercard
  • Gift Card
  • Credit Voucher
  • AfterPay
  • HUMM
  • ZIPPay

How long will delivery take?

All orders are processed within 24-48 hours of being received (excluding weekends and public holidays). Domestic Express Shipping can take 1-3 days. Standard shipping can take 2-7 days.

International shipping can take 2-12 days depending on the country destination.

 

Can I try on the sunglasses anywhere? Do you have stockists?

We do have stockists at various locations around Australia. Please refer to our STOCKIST page for further information. 

If you would like to stock our sunglasses or would like to suggest a stockist that would be perfect for us, please contact us at hello@skyeandlach.com.au.

What are the exchange/refund options?

We want you to completely love your S+L glasses but if for some reason they don't suit, please be rest assured we offer easy returns and refunds.  See our Refunds page for more information.

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